Please note that some of these FAQ’s may be temporarily outdated due to COVID-19. Please refer to our COVID-19 page for all updates.
Do you have a rewards program?
Yes! Introducing our brand new FREE & exclusive PATCH PERKS rewards program. Be rewarded when you shop at your family-owned, local & organic grocery store.
How do I sign up for Patch Perks?
Sign up at Customer Care at either location.
Can I get points for signing up?
Yes! Get 100 points now for signing up & an additional 100 points for enrolling in paperless receipts.
Do you have ongoing sales?
Yes! We have:
- Monthly & FRESH sales (bi-weekly)
- Seniors Days: 10% off* for Seniors 60+ every Wednesday. Seniors also receive a 10% off* discount on supplements all day, every day
- Wellness Days: 20% off* third Tuesday & following Wednesday
- Meat Deal Days: Look for deals in our Meat Department every Tuesday!
- Case discounts: 10% off** a case of any product
*Excludes beer & wine, case-priced items, items already on sale & red tag items. Some items & sales may not be available at both stores. In-store only. **Excludes items already on sale & red tag items. Some items may not be available at both stores. In-store only.
See all of our sales HERE.
Do you price match?
We strive to be very price competitive! When you compare organic apples to organic apples, we find that many times we are less expensive than our competitors. Please let us know if you find an item less expensive somewhere else & we will do our best to match that price.
What is your return policy?
If you are unhappy with your purchase in any way, we will make it right for you. Supplements & body care returns accepted only with a receipt.
Can you special order items?
Is Nature’s Food Patch a Non-GMO Project Supporting Retailer?
We’ve been supporting the Non GMO Project for many years & are a 2018 & 2019 Supporting Retailer. Take a look at our GMO Policy HERE.
How does Nature’s Food Patch source its products?
We work with distributors that share many of the same values & align with our vision. We are proud to support local companies who are able to provide products that are made right in our home state of Florida. You can find these products by looking for the “local” sticker on the shelf signs.
Does Nature’s Food Patch help or promote sustainability?
We are committed to supporting local & sustainable sources for all our products. We encourage you to try to reduce waste & limit your use of single-use plastics. You can do this by using reusable cups & dining ware whenever possible & limiting your use of plastic straws. To help you in your efforts we offer steel straws, Klean Kanteen & glass bottles available for purchase.
What is the Ban the Bag Campaign?
Use your own reusable bag for shopping & we will donate 5¢ for every bag you bring in to a local charity. Since 2008, we have donated over $36K+ to our community. Check out some of the great charities our customers have supported with our BAN THE BAG program.
Do you specialize in various diets?
Yes! We carry items to fit all lifestyles including: vegan, vegetarian, non-GMO, raw, keto, paleo, gluten-free, allergy-friendly & more. If you have a question about any of our products or would like more information about shopping for your lifestyle, CONTACT US. We also host FREE cooking classes & health seminars that cater to various diets & lifestyles each month! Check out this month’s CALENDAR.
Look for these stickers in our store!